Unfortunately, we do not offer any returns on live plants including succulents, cacti, & air plants - these items are final sale. That being said, we care about your experience & will do everything we can to make sure you have a great experience purchasing from us.
If you have a problem with your order, reach out to us here, and follow these steps:
- Description of the issue
- Order number
- Photos of damage to packaging and or plants.
- Photo of the shipping label on the package
- Do not throw anything out as the courier might request their return as proof.